Accessibility Statement

Effective Date: January 2026

City Signworks is committed to ensuring digital accessibility for people with disabilities. We continually improve user experience for everyone and apply relevant accessibility standards to ensure our website and services are accessible to all visitors.

Our Commitment to Accessibility

We believe that everyone, regardless of ability, should have equal access to information and services. This commitment extends to both our digital presence and the physical signage solutions we provide to clients.

Digital Accessibility

We are actively working to increase the accessibility and usability of our website, ensuring compliance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Physical Signage Accessibility

As professional signage providers, we specialize in creating ADA-compliant signage for facilities throughout Central Ohio, helping our clients meet accessibility requirements and serve all members of their communities.

Website Accessibility Features

Our website incorporates accessibility features including:

Keyboard Navigation: Full website functionality accessible via keyboard without requiring a mouse.

Screen Reader Compatibility: Structured content with proper heading hierarchy, alt text for images, and semantic HTML enabling screen reader navigation.

Color Contrast: Adequate color contrast ratios between text and backgrounds meeting WCAG standards for readability.

Resizable Text: Text can be resized up to 200% without loss of content or functionality using browser zoom features.

Clear Navigation: Consistent navigation structure, descriptive link text, and logical page organization.

Form Accessibility: Forms include proper labels, instructions, and error identification to assist all users.

Skip Links: Skip navigation links enabling users to bypass repetitive content and navigate directly to main content.

Accessible Signage Expertise

City Signworks provides ADA-compliant signage solutions for facilities including:

Tactile Signage: Raised text and grade 2 braille meeting ADA specifications for permanent room identification.

Compliant Specifications: Character height, stroke width, spacing, mounting heights, and finish requirements conforming to ADA Standards for Accessible Design.

Pictograms and Symbols: International Symbol of Accessibility and standardized pictograms improving wayfinding for all users.

Color Contrast: Signage designed with appropriate contrast ratios ensuring readability for individuals with visual impairments.

Wayfinding Systems: Comprehensive directional signage helping all users navigate facilities independently.

Consultation Services: Expert guidance ensuring signage programs meet federal ADA requirements and serve diverse user populations.

Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our website and services to identify and address accessibility barriers.

Regular Audits: Periodic accessibility audits using automated tools and manual testing with assistive technologies.

User Feedback: We welcome feedback from users regarding accessibility challenges and use input to improve experiences.

Training: Our team receives ongoing training in accessibility best practices for both digital content and physical signage design.

Technology Updates: As web standards and assistive technologies evolve, we update our website to maintain compatibility and accessibility.

Third-Party Content

Our website may contain links to third-party websites or embedded content from external sources. We are not responsible for accessibility of third-party content. We encourage third-party providers to maintain accessible platforms.

Accessibility Assistance

If you experience difficulty accessing any part of our website or services, we want to help.

Request Assistance

Contact us using the information below and we will work with you to provide the information or service you need through an alternative communication method that is accessible to you.

Alternative Formats

We can provide content in alternative formats upon request including large print, audio, or accessible electronic formats. Please allow reasonable time for us to fulfill alternative format requests.

Facility Accessibility

Our physical office location is wheelchair accessible with accessible parking, entrances, and facilities. If you require specific accommodations for in-person consultations, please notify us in advance.

ADA Compliance for Client Projects

We help clients achieve ADA compliance for their facilities:

Code Knowledge: Our team maintains current knowledge of ADA Standards for Accessible Design, ICC codes, and state-specific accessibility requirements.

Compliant Solutions: We design and fabricate signage meeting federal accessibility standards preventing costly compliance violations.

Documentation: We provide specifications, shop drawings, and installation documentation supporting building inspections and ADA compliance verification.

Consultation: We offer guidance on accessibility signage requirements during facility planning, renovation, or new construction projects.

Feedback and Contact

Your feedback helps us improve accessibility. Please contact us if you:

  • Encounter accessibility barriers on our website
  • Have suggestions for accessibility improvements
  • Need assistance accessing our content or services
  • Require alternative formats or accommodations
  • Have questions about ADA-compliant signage for your facility

City Signworks [Address] Columbus, OH [ZIP]

Email: info@citysignworks.com Phone: (614) 205 0051

We respond to accessibility inquiries within 2 business days and work to resolve issues promptly.

Accessibility Resources

For more information about accessibility:

ADA Information: U.S. Department of Justice ADA website: www.ada.gov

Web Accessibility: Web Content Accessibility Guidelines (WCAG): www.w3.org/WAI/WCAG21/quickref

Signage Standards: ADA Standards for Accessible Design: Available through ADA.gov

Assistive Technology: Information about screen readers and assistive technologies: www.webaim.org

Legal Compliance

City Signworks strives to comply with:

  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act
  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • State and local accessibility requirements

While we work toward full compliance, we acknowledge that accessibility is an ongoing process and some areas may require continued improvement.

Statement Updates

We review and update this Accessibility Statement periodically to reflect our ongoing accessibility efforts, changes in standards, and user feedback. Updated statements will be posted on this page with a revised effective date.

Commitment to Improvement

Accessibility is fundamental to our values. We are committed to:

Maintaining and improving website accessibility
Providing exceptional ADA-compliant signage solutions to clients
Responding to user feedback and accessibility concerns
Training our team in accessibility best practices
Advocating for inclusive design in all our work

Thank you for choosing City Signworks. We appreciate your feedback as we continue working toward full accessibility for all users.

Last Updated: January 2026

City Signworks - Professional Signage Solutions | Columbus, OH